Site not accessible

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  btorphy · Member · Nov 2, 2021 at 6:05 pm

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  My site does not appear to be accessible, can someone help me?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jpbartells · Member · Nov 2, 2021 at 6:15 pm

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  What sort of error message are you receiving?

  The site loaded without any error messages for me. If the issue continues, try using a different browser, or clearing your cache to see if that helps.

  If you need more assistance, please provide some additional details for what you are seeing, and what you’ve tried up to this point.

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  btorphy · Member · Nov 4, 2021 at 4:02 pm

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  When I try to go to my site http://www.2alaser.com I get this response: You cannot visit 2alaser.com right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.

  I need help with my website, not a blog site

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  staff-totoro · Staff · Nov 4, 2021 at 8:06 pm

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  Hi @btorphy

  According to our records you purchased the WordPress.com Business Plan on Aug 15, 2020, as shown here: https://wordpress.com/me/purchases/billing

  However, I do not see that the Business plan was renewed in August of 2021, so as a result it has expired and been removed from your domain. This also means that the domain connection to your GoDaddy domain (2alaser.com) was also removed since the domain connection is a part of the Business plan.

  Your site is still online but all business features have been removed. You can see it here: https://2alaser.wpcomstaging.com/

  If you would like to reactivate your domain connection and the features of your plan, you can do so by purchasing the Business plan again here: https://wordpress.com/plans/2alaser.wpcomstaging.com

  Hope that helps. Please let us know if you have any more questions.