Site not accessible after free trial

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  rabbitbageldiomedes82063 · Member · Feb 29, 2024 at 11:12 am

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  Free trial of the creator plan ended, but now I can’t even access the site because it keeps wanting to default to wpcomstaging. I bought a domain name just to get rid of this but then found out after the fact that I need to spend an extra 48 dollars just to change the primary domain, and it still wants to redirect to the broken link. I have never facepalmed so hard in my life. I just wanted to change the domain back to the original, and now I’ve wasted 12 dollars…

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-oikake · Staff · Feb 29, 2024 at 4:02 pm

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  Hi,c

  Your site is accessible at https://ameninjablog.wordpress.com/, if you are being redirected somehow to the wpcomstaging version of the site, I’d say this has to do with your browser cache memory.

  Clearing your browser cache should fix the issue on your end:

  

  Solve Common Browser Issues

  in WordPress.com Support

  3 min read

  Some issues you may encounter with your website or account can be solved by updating your browser, refreshing the page, or clearing the browser cache and cookies. This guide covers how to resolve browser-related problems with your site. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security, we recommend that you use an up-to-date versi

  Regarding the domain you’ve purchased, it is not necessary to keep using your site https://ameninjablog.wordpress.com/, and you could cancel and refund it.

  You can also keep it so visitors of ameninjablog.com are redirected to ameninjablog.wordpress.com, or you can purchase a paid plan and use ameninjablog.com as primary.

  The Starter plan is the most affordable one. A Starter plan will also remove all WordPress.com advertising, increase your storage space to 6GB, and give you access to high-quality email support with the Happiness Engineers:

  Let me note that the first-year registration of a custom domain name comes for free with the purchase of a paid plan. So, if you purchase a Starter plan, please let us know, and we’ll refund the cost of the domain you’ve just purchased.

  Hope this helps. If you need further assistance with this, don’t hesitate to let us know!