site not authorised anymore wont allow me access

  • Unknown's avatar
    lbsuperwoman · Member ·

    i have a site i set up months ago and i could access til yesterday. I accessed it yesterday then when i tried to go back in it was telling me that i needed authorisation for it and it will not accept my password and wont accept allow me to request another password saying that the site is available. I have paid for my hosting with siteground and domain name etc. So i tried to add a new site and start from scratch and it is asking me to sign up and pay again. What do i do? How do i get my old site back?

  • Unknown's avatar
    slantedplanet · Member ·

    Hello!

    Since you mention that your site is hosted with Siteground, I suggest that your best next step is to contact Siteground:
    https://www.siteground.com/contact_us.htm

    This forum supports sites hosted with WordPress.com. The WordPress.com staff has visibility and access to WordPress.com accounts that it does not have for other hosting platforms. For that reason, assistance here is very limited for sites running on other hosting services.

    If you have a need for general WordPress assistance in the future, you can find help for sites like yours in the the WordPress.org support forums.

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