Site not listed in account, business account, need access to support!
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I went to login to my website to upload an image and my wp-admin is not accessible.
The support chat doesn’t recognize my business account and is sending me to the forums to get support.
I need access to this site, it’s my livelyhood.
can’t get to wp-admin takes me to https://wyomingoutloud.com/my-account/
My wordpress account doesn’t list my website inside of it.
VERY STRESSED OUT!
The blog I need help with is: (visible only to logged in users)
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Got it handled… look it’s me on a eerily similar account…
I changed the email in my wordpress back end at one point.
WordPress.com didn’t recognize the email the first time I tried to login, so I used the email I originally used and got into the account that made this post. AI Chat bot still recognized the email and the website as connected and talked me into needing support not realizing the website was under a different email. It asked though…
Logged into my website with the new email and it appears to be normal but I REALLY don’t understand how I have a different account on wordpress.com now with no sites in the profile and all of this CONFUSION. -
Hi there,
I’ve replied to your email with more details about the accounts involved.
I’ll close this thread for now. If you have any further questions, feel free to reply to that email.
Kind regards,
Jade
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