Site not loading

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  francoreda · Member · Mar 28, 2022 at 2:38 pm

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  Help!!!!! My client’s site has gone down and can’t seem to fix the issue. I’ve literally got a blank screen

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 28, 2022 at 3:11 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

  I’m not having any trouble seeing the listed https://thecdbwellnesspractice.wordpress.com/ site. Which makes me wonder if it is a different site that you are having trouble with.

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  mohammadriyad · Member · Mar 28, 2022 at 3:11 pm

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  Hi there,
  Are you sure you are facing a problem for the site thecdbwellnesspractice.wordpress.com
  I found the site loading nicely and I have found no issue. However, please try to clear your browser cache, if you are still having the issue.
  Let us know here
  Thanks

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  francoreda · Member · Mar 28, 2022 at 3:14 pm

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  the site in question is http://www.voxdatavista.com
  All I have is a blank screen.

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  staff-sheva · Staff · Mar 28, 2022 at 4:47 pm

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  Hi @francoreda,

  I’m afraid that we can’t help directly because your voxdatavista.com site is not hosted with WordPress.com. In turn, we’re unable to take a closer look at your site.

  It looks like your host uses the open-source WordPress.org software, which differs from the managed hosting offered on WordPress.com. The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your host for further support.

  I hope that points you in the right direction.