Site Not Populating After Shifting to Siteground

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  psmitasin · Member · Mar 6, 2023 at 10:57 pm

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  I recently switched from using the WP hosting plan to siteground but had already purchased a domain on WP. I pointed the domains towards siteground as well as registered it however when I try to log in through Siteground’s wordpress link it does not work and it says I have a domain connection. I had already deleted the site (which was transferred to being a .wordpress.com after I refunded my initial one year plan hosting) but I had done the prior steps before. What can I do to solve this?

  Self-declared URL: prayoeats.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 7, 2023 at 11:18 am

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  Hi there,

  This happens because the domain’s name servers still point to WordPress.com. To fix that, log in to Siteground’s domain control panel and update the name servers to theirs.

  If you need more help changing the name servers, please contact Siteground’s support.

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  gabrielaandonova1801 · Member · Mar 7, 2023 at 12:53 pm

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  Hey there, 

  I’ve checked your domain and it looks like it’s not yet pointed to the name servers of your new SiteGround account.

  If your domain was just recently transferred to SiteGround, you can easily change its name servers directly from your Client Area, by following the steps in this tutorial.

  Hope this helps!