site not posting articles to social media
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My media outlet, http://vgculturehq.com/, is not posting my articles to my social media despite being connected (twitter, facebook, etc.)
Is this a problem on my end or on yours? It connects just fine.
Thanks!
– Morgan
The blog I need help with is: (visible only to logged in users)
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Hi Morgan, it looks like there might be a few factors complicating the publicize process. Can you check a few things?
– Disconnect and reconnect each social media service that isn’t working right now
– If we’re supposed tweet / post whenever *anyone* posts on the site, that they the connections are set to global. OR, if you want each author to connect individually, have them log in and disconnect and reconnect their social accounts as well.
Then, update us here when you’ve published another post. If you’re still having trouble, hopefully the main issue will be clearer.
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Oh, I wanted to note as well, these forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host.
In your case, contacting Jetpack support makes the most sense. You can reach them here:
Or here:
https://wordpress.org/support/plugin/jetpackBut since we also do work on Jetpack we can likely help with things here as well.
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