Site not published

  • Unknown's avatar

    Hi, I mapped a domain I own to wordpress and when I try to access the site, it says “Site Not Published.” I also just used HostGator to do a Quick Install for wordpress. What is wrong?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Since I am trying to use HostGator to install my WordPress site, should I have my domain unmapped?

  • Unknown's avatar

    Hi there,

    I see that you want to move to the self-hosted version at WordPress.org. Currently we are the support for WordPress.com. To clear up any confusion, WordPress.com and WordPress.org are two different entities. At WordPress.com, we provide hosting, support, and tons of features for blogs. Users also have the option to purchase a variety of upgrades to customize the look and feel of their blog. WordPress.org is a software for self-hosted sites. With WordPress.org, users are provided access to all backend files and can upload custom themes and plugins.

    Check here to learn more about the difference between WordPress.com and WordPress.org:

    WordPress.com vs. WordPress.org

    Therefore, since you want to use Hostgator as you host, you will not need the domain mapping to your WordPress.com site. What I can do is provide you a full refund and remove the domain mapping. Please reply to confirm!

  • Unknown's avatar

    Hello Gracie! Thank you for clearing that up for me. Yes, please remove the domain mapping and provide a refund. I appreciate your assistance!

  • Unknown's avatar

    Thanks for the confirmation! It has been removed and I have provided you a full refund.

    Please note that it may take up to a week for the refund to show up in your bank account.

  • Unknown's avatar
  • Unknown's avatar

    You’re very welcome!

    Cheers!

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