Site Not Responding
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Unable to update profile.
changes not taking.
refresh not making a difference.
12/6/21 -
Hi there,
Are you speaking of your WordPress.com profile at https://wordpress.com/me/?
What are you trying to update/change?
Does it make any difference if you clear your browser cache or use another browser to make the changes?
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Yes.
Profile.
Using Chrome, don’t want to use another browser and look up password etc so guess I’m up s. creek /o a paddle. -
Can you please provide more details on what exactly you’re trying to change?
I asked you to try another browser so we can rule out whether the issue is being caused by your browser, or by something else.
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We’re not seeing reports of this as a widespread issue, and things appear to be functioning normally when we check on our end. I suspect this may be an issue with the Chrome browser on your computer. I see that @kokkieh mentioned clearing your browser cache and cookies, which can help, but I did not see you confirm you tried it.
So with this in mind I would like you to try the following
– clear your cache and cookies based on the steps google recommends here: https://support.google.com/accounts/answer/32050
– Also make sure you are not blocking any “3rd party cookies” as explained in that guide as well.Do these steps help you to access https://wordpress.com/me/?
Thanks for the additional info!
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