site not showing online

  • Unknown's avatar
    ashleypeat · Member ·

    Hello.
    Our site Taranakithrutubingtools.com is not showing on the web.
    Can you please check this issue.
    Regards,
    Ashley Peat

  • kokkieh · Staff ·

    Hi there,

    The domain, taranakithrutubingtools.com, is being pointed to WordPress.com, but there is no domain mapping upgrade that connects the domain to a site on our servers.

    That domain used to be mapped to the WordPress.com site, taranakithrutubingtools.wordpress.com under our premium plan. The upgrades belonged to another admin on the site, jbolestttt, but were removed in October last year after that user allowed them to expire.

    If you want your site to show at the domain again, please go to My Site ->Plans and buy a new plan for the site. Then you’ll be able to add a new domain mapping upgrade again at My Site ->Manage ->Domains.

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