Site not there, nothing working

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  jamestalksgames · Member · Jun 7, 2015 at 2:16 pm

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  Hello. I set up an account 3 days ago and also bought a custom domain – jamestalksgames.com.

  However, nothing has happened! The URL doesn’t lead to my blog. Please can somebody give me some advice?

  Many thanks

  The blog I need help with is: (visible only to logged in users)

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  ariwinokur · Member · Jun 7, 2015 at 2:27 pm

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  The domain name jamestalksgames.com is not showing up as registered anywhere. Did you purchase the domain through WordPress.com?

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  jamestalksgames · Member · Jun 7, 2015 at 2:34 pm

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  I did yes. It’s here in “My Domains”. I’ve just gone to my default one and that is working.

  I’ve just noticed that under My Upgrades and under that domain, it is saying “DNS needs to be updated” in red. Any ideas?

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  ariwinokur · Member · Jun 7, 2015 at 2:39 pm

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  The message you are getting typically appears when you are trying to set up a domain that was registered outside of WordPress.com. You may have accidentally chosen a different choice during the domain name registration. I have tagged this thread so that it can be addressed by a staff member. Please make sure you are subscribed to this thread so that you know when the staff member responds. You can subscribe by clicking the “Subscribe to Topic” link on the right.

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  jamestalksgames · Member · Jun 7, 2015 at 2:41 pm

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  Thanks for your help mate, appreciate it.

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  jeremeylduvall · Member · Jun 7, 2015 at 7:46 pm

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  Howdy @jamestalksgames,

  Sorry for the trouble here. It looks like the domain wasn’t successfully registered. There was an issue with the postal code/address you entered. Can you double check the address and trying registering the domain again here?

  https://wordpress.com/domains

  I’ve added credits to your account so you shouldn’t be asked to pay again.

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  jamestalksgames · Member · Jun 7, 2015 at 10:38 pm

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  Thank you Jeremy, that’s great. I went in and did it again, this time putting in a correct postcode as I think that might have been the problem. I received the activation email and activated it. I’ve put my domain as the primary but it isn’t showing yet – 72 hours I believe it says it can take up to.

  So fingers crossed! Thanks again for your help.

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  ariwinokur · Member · Jun 7, 2015 at 11:00 pm

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  @jamestalksgames:
  Looks like it’s working now! At least for me. Congratulations, and good luck on your blog!

  @jeremeylduvall:
  Thanks for jumping on this for him so quickly!

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  jamestalksgames · Member · Jun 8, 2015 at 8:22 am

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  Cheers guys, both of you – thanks for your help. I really appreciate it.

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  ariwinokur · Member · Jun 8, 2015 at 9:12 am

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  Glad to hear you’re settled. Done back and meet us know if you have any questions!