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  nmstaintongmailcom · Member · Jan 24, 2022 at 12:40 pm

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  In 2016 I paid for a domain name for this site for 10 years and we created and launched the site. I haven’t checked on it for quite a while but cannot find it now- Google says it doesn’t exist. What do I need to do to get it back up?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 24, 2022 at 12:43 pm

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  What is the URL of your site as you can’t pay for 10 years on the wordpress.com platform.

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  nmstaintongmailcom · Member · Jan 24, 2022 at 4:22 pm

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  I bought companyofimagination.co.uk from 123 Reg in 2016 and paid for 10 years. I think I have the free version of WordPress but assumed it would stay up there until I deleted it or renewed. What else do I have to do?

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  staartmees · Member · Jan 24, 2022 at 5:10 pm

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  Your paid plan expired. Wait for help from Staff.

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  staff-sheva · Staff · Jan 24, 2022 at 6:10 pm

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  Hi @nmstaintongmailcom,

  While your companyofimagination.co.uk domain is still active with 123-Reg, it is not associated with your companyofimagination.wordpress.com site, as a plan upgrade is required to connect a domain registered elsewhere.

  To connect your domain, please start by upgrading to a Personal plan or higher. This can be done by going to Upgrades → Plans. Once upgraded, you can connect your domain. Here’s how: https://wordpress.com/support/domains/connect-existing-domain/

  I hope that helps and please reach out again if you have any further questions.