Site not working

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  georgesriverpoolcertifiers · Member · Aug 20, 2021 at 4:22 am

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  I am getting this error message
  You can’t get there from here (site_id mismatch error).

  This happens when an external blog (a self-hosted blog using the Jetpack plugin) is pointed to WordPress.com by DNS.

  If you are trying to migrate away from WordPress.com, please update your DNS to point the domain to your own server.

  Otherwise please contact WordPress.com support and explain what you were trying to do, what steps you took, what you expected to happen, and what actually happened.

  Site: https://georgesriverpoolcertifiers.wpcomstaging.com.
  WP.com: Yes
  Correct account: Yes

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  aleone89 · Staff · Aug 20, 2021 at 11:10 am

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  Hello there,

  Many thanks for reaching out.

  Can you tell the domain you’re looking to use with WordPress.com?

  Also, can you tell me if you’re attempting to bring a site from self-hosted WordPress to WordPress.com?

  Many thanks.

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  mrtraska · Member · Aug 20, 2021 at 4:22 pm

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  When I click on the “Write” box on my site, the next usual page doesn’t come up. And I can’t write a post or check my stats. What is going on?

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  staff-blorbo · Staff · Aug 20, 2021 at 10:24 pm

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  First, please make sure that your browser is up to date: https://browsehappy.com/

  If it is not, please try updating your browser or switching to a different browser.

  If it is, please do these two things:

  1. Try clearing your browser’s cache and cookies.

  2. Try with all browser extensions or add-ons temporarily disabled.

  Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.