Site not working

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  catch88blog · Member · Feb 13, 2015 at 4:36 am

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  Hi,

  My blog page is active, but the website catch-88.com is not working. We recently paid again to renew the address. There is no URL address that allows me to view my blog, not even catch88dotcom.wordpress.com. Would you be able to help me with this?

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  lizthefair · Member · Feb 13, 2015 at 2:07 pm

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  If you still own the domain name, you should be able to point the name servers back to WordPress.com and your site will go back to working as expected. Here are the instructions for that:

  http://en.support.wordpress.com/domains/map-existing-domain/

  If you don’t own the domain, we can remove the domain mapping subscription so your site will be available again at catch88dotcom.wordpress.com.

  Let me know if you have any questions or need help with either option.

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  catch88blog · Member · Feb 15, 2015 at 3:30 pm

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  I have a receipt for the re-newed URL but when I go into our domains it still says “expired.”

  Thanks!

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  lizthefair · Member · Feb 16, 2015 at 2:50 pm

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  I’m going to send you a private e-mail so you can send me a copy of the receipt. I’m also going to close this thread so you don’t accidentally reply to me here. Talk to you soon!