Site not working

  • Unknown's avatar

    Hello,
    I am receiving this error when trying to view my blog.
    ‘Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.’

    I purchased a domain/hosting through ipage.com and own the domain reconstructed warrior.com
    Everything was working ok until I ‘mapped’ my domain with wordpress. I have since cancelled the $13 mapping charge and will be receiving a refund. But I just want my domain to work again.
    I asked iPage and they responded with ‘Currently, the domain nameservers are resolving to WordPress server. Thus, you need to contact WordPress support team for more information.’ Can you please assist me in fixing the nameservers? I logged into my domain account info on ipage and switched them from wordpress to
    ‘Nameserver 1
    ns1.ipage.com
    Nameserver 1
    ns2.ipage.com’
    I do not plan on using wordpress at the moment and need to have my domain name free to use elsewhere.
    Thank you

    The blog I need help with is: (visible only to logged in users)

  • Hi –

    I think you have done everything correctly with the name servers. It can take up to 3 days for them to fully update. Here are the instructions :
    https://en.support.wordpress.com/change-name-servers/

    It can take 7+ days for you to receive the refund into your account once requested. https://en.support.wordpress.com/refunds/

    Let me know if you need further help.

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