Site not working/ Down Site

• 

  bichthuybui · Member · Nov 19, 2018 at 3:49 am

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  We have issues with our site http://jade-tailor.com/ not loading at all – the back-end which is http://www.jade-tailor.com/wp-admin is not working as well, its been 4 days its down

  Please get back to me either here or email (email visible only to moderators and staff)
  We need help ASAP. Thank you

  The blog I need help with is: (visible only to logged in users)

• 

  neelgajjar · Member · Nov 19, 2018 at 4:25 am

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  Hi there,

  http://jade-tailor.com is hosted by Godaddy & it appears to be a self-hosted installation of the WordPress.org software rather than a WordPress.com-hosted site.

  There are many reasons for HTTP 500 error kindly check the below link on how to solve the issue

  https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

  This support forum is designed to help sites hosted by WordPress.com. For more information, you can check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Thanks.