site not working on mobile

  • Unknown's avatar
    sykotherapist · Member ·

    my page lovettcounsellingandhypnotherapy (www.jonnylovett.com) does not render properly on mobile, when I check the mobile view option in the editor on pc it looks great as a scrolling readable phone site but when I check it on my phone it’s just a miniature version of the desktop site and unreadable.

  • kokkieh · Staff ·

    Hi there,

    jonnylovett.com is not hosted with us on WordPress.com, and if I try to visit it I just see a landing page from your hosting provider.

    Please contact your hosting provider’s support for help with why that site isn’t online, and contact support for your theme regarding the mobile version, as your theme controls that.

    In this forum we’re only able to help with sites that are hosted on WordPress.com.

    If you’re instead speaking of the WordPress.com site, https://lovettcounsellingandhypnotherapy.wordpress.com/, that site works fine for me on mobile (Chrome on Android). If it’s not loading the mobile version of the site for you, see if clearing your browser cache makes any difference.

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