Site paid for but not active

  • Unknown's avatar
    caitlinmagda · Member ·

    Hello there,

    We paid for the renewal of the site today. When will the site be restored to it’s earlier version?

    Caitlin

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there @caitlinmagda,

    This is what I am currently seeing when viewing your site:

    To confirm, is this not the earlier version?

    I also noticed that the site and upgrades are under a different account than the one you are contacting from but rather mirandawhall. Is it possible for them to post in this thread to confirm ownership so that we can further assist?

    Let us know, thank you! 



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