Site Performance Degrading Over the Last Few Months
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I have noticed over the last few month the responsiveness of my blog has gotten much worse. I have noticed it, some users have mentioned it, Yandex sends me alerts about the site not being responsive, and when I try the WordPress speed test tool, I get the error below back in response. It sure feels like something is seriously wrong. Please advise.
The blog I need help with is: (visible only to logged in users)
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Hey – I’m glad to help you.
I ran a speed test on your site: tagn.wordpress.com and found that the desktop performance is excellent, while the mobile experience could use improvement. You can view the full mobile report here: Mobile Speed Test Report
As for responsiveness, all themes on WordPress.com are mobile-optimized by default. I checked your site on mobile, and it’s displaying as expected. However, small design tweaks or content layout can affect mobile performance. These tips may help enhance responsiveness: Make Your Site Mobile-Friendly
Also, if you’re receiving alerts from Yandex or other tools, it’s worth reviewing any recent content or layout changes that could be affecting how the site loads on mobile.
If you’d like more tailored help, feel free to reach us directly at help@wordpress.com.
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In 35 years in Silicon Valley not once has a dev dismissively responding “works for me” been a useful or satisfying reply. You have continued that tradition here.
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WordPress.com has clearly laid off all the quality support people in their last firing wave, and outsourced their support to some low-cost center. I’ve had nothing but bad experiences with the support team in the last 2 months, which roughly coincides with the big layoffs at wordpress.com
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Hey @zouve,
I completely understand your frustration, and I genuinely want to help get this resolved. It wasn’t my intention to come across as dismissive, and I appreciate you pointing it out.To better investigate the issue, please let me know which page you’re noticing responsiveness problems on. If possible, a screenshot would be super helpful — you can follow this guide to take one: https://wordpress.com/support/make-a-screenshot/
While I did run a speed test and shared the direct link earlier, if you’d like to try it again on your end, I recommend clearing your browser’s cache and rerunning the test: https://wordpress.com/support/browser-issues/#clear-your-browser-cache
Once we have more context, we’ll be able to dive deeper and assist further. Thanks for your patience.
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