Site plugin nuked

  • Unknown's avatar
    mkonlogistics · Member ·

    Hello,

    We had a wordpress site that relied on a plugin for rendering, however we missed the renewal date and our access to plugins was removed, along with the entire site. I don’t remember which plugin specifically we relied on as it came with a theme, but if we pay for the plan, will we be able to get the site back in its previous state?

    Tim.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi Tim,

    Yes, if you repurchase the Business Plan, the features that were active under that plan will be re-enabled. You can reactivate your Plan by going to https://wordpress.com/plans

    Once you repurchase the plan, if you have any issues, feel free to reach out to one of our Happiness Engineers via chat at http://wordpress.com/help/contact, and they’ll be happy to assist you with your site.

    Thanks!

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