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  ruivieira19502140b07565 · Member · Nov 22, 2018 at 3:31 pm

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  Não consigo ter acesso ao meu site ( Rua do Crasto 409). Agradeço ajuda so suporte

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  torres126 · Member · Nov 22, 2018 at 3:46 pm

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  Hi there,

  Your question translates to (note that the Portuguese forums can be found here: http://pt.forums.wordpress.com/) the following:

  I can not access my website (Rua do Crasto 409). Thanks for your support.

  What is the URL of your website? Is it https://ruimmvieiraorg.wordpress.com?

  If so, you’re likely signed into the wrong account. Please could you sign out of this account and log into the account with the username ruimanuelmachadovieira and see if that helps you regain access.

  If you’ve forgotten the details, please follow the Account Recovery process: https://en.support.wordpress.com/account-recovery/

  If this is not the URL of your website, please let us know the correct URL and we can try to help. :)

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  kokkieh · Staff · Nov 22, 2018 at 5:10 pm

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  Hi there,

  The account you are using to post here was only created today and does not own any sites, so I also think the site you are looking for is in a different account. But we will need to full address of the site to help you find out what account that is.