site problems

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  soultreeradio · Member · Jan 23, 2024 at 7:15 pm

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  I have your support on the phone telling me the site basnnewsroom.com has expired but it has not. It started yesterday showing not secure when logging in tech support says their is 2 logings but there isn’t and they can recover only the articles june 8/23 and want to charge I need someone to talk to about this. It is showing soultreeradio as the user name which is wrong

  Self-declared URL: basnnewsroom.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-dragon · Staff · Jan 29, 2024 at 1:15 am

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  Hey there,

  WordPress.com does not offer phone support, and we will never reach out to you by phone. I do see that you reported a chargeback to your payment method for your domain basnnewsroom.com. Your domain has been canceled due to the chargeback and can no longer be used with your site. If you would like to restore your domain, we can send you a manual payment link for the amount of the domain and the chargeback fee from your payment provider.

  Please let us know if you would like to recover the domain, hope this helps!