Site recovery

  • Unknown's avatar

    I’m extremely frustrated with WordPress.com. My site knbfit.com, is down again, over and over. I have no idea why, it’s extremely disheartening, and I need someone’s help with this. Please.

    My website is actually knbfit.com

    #wpcomhelp

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello there,

    I apologize for the inconvenience you’re facing with your site. After checking, we found that your site is still hosted elsewhere, which may be the reason for the downtime.

    If you’ve already subscribed to a plan on WordPress.com and wish to host your site here, you can do so by pointing your domain to WordPress.com hosting. You can follow the tutorials provided here to learn how to change the name servers and connect your existing domain:

    1. Changing Name Servers:
    WP
    Domains » Change a Domain’s Name Servers
    4 min read
    Nameservers determine where your domain’s DNS is hosted and managed. This guide will show you how to change your domain’s name servers to point to WordPress.com or any other host. Important Considerations when Changing DNS Changing your domain name’s servers essentially means changing who manages your domain’s DNS. DNS includes the functionality for custom email hosting, site verification

    2. Connecting Existing Domain:

    WP
    Domains » How to Connect a Domain to WordPress.com
    5 min read
    If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Once you complete the steps below, instead of your site address being something like yourgroovysite.wordpress.com, your site’s address will be something like yourgroovydomain.com. Follow the steps in this guide to keep your domain registered with your current provider and use it to show

    By following these tutorials, you should be able to link your domain to WordPress.com hosting smoothly.

    Rest assured, we’ve informed our moderator about the issue, and they are looking into it to ensure a swift resolution.

    If you have any further questions or need assistance during the process, please don’t hesitate to reach out. We’re here to help!

    Thank you for your understanding, and we hope to have your site up and running smoothly again soon.

  • Unknown's avatar

    Hi, @kirchneraustin714 👋🏼

    I’m extremely frustrated with WordPress.com. My site knbfit.com, is down again, over and over. I have no idea why, it’s extremely disheartening, and I need someone’s help with this. Please.

    My website is actually knbfit.com

    I checked your site and noticed that the domain might be misconfigured.

    Not only that — according to the DNS records, it seems to be hosted with Google (https://whohosts.pro/knbfit.com), which makes it a self-hosted site:

    WP
    WordPress.com vs. WordPress.org
    5 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    💡 Please note – this forum is for WordPress.com sites, and we can’t help self-hosted WordPress sites or sites using any other CMS.

    I suggest asking your question in the WordPress.org support forum:

    There is an excellent community of WordPress.org users who can help you! 😊

    ⭐️ Did you know you can get help from our Happiness Engineers if your site is hosted on WordPress.com?

    We offer Live Chat support to all sites with Premium, Business, and Commerce plans:

    WP
    Live Chat Support
    3 min read
    If your plan includes Premium Support, you can access priority Live Chat support at no extra cost. If you’re not a customer yet, please post your question in our community forums. Our Happiness Engineers can answer any questions about WordPress.com, how it works, and how best to use it. We love to help guide you in building the perfect website. How to Access Live Chat Support When logge

    In case you’re interested in migrating your site to WordPress.com, feel free to refer to this guide for migrating to WordPress.com:

    WP
    Import using Move to WordPress.com
    3 min read
    The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

    If you’re using any plugins or a custom theme on your WordPress site, I suggest the Business plan:

    You can learn more about its features here:

    WP
    WordPress.com Plans » Business Plan
    4 min read
    WordPress.com provides users with a great experience out of the box. From superb SEO to social media sharing to custom web fonts, even those with advanced needs can find themselves well-equipped without installing plugins or custom themes. But what if you want to take your website to the next level? That’s where the Business plan comes in. Whether you’re a restaurant looking to let your diner

    I hope this helps! 🍀

  • The topic ‘Site recovery’ is closed to new replies.