site recovery after update

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  escalanteut · Member · May 16, 2019 at 5:19 pm

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  I clicked the ‘update now’ button, I believe to install 5.2 version, now my site is down, it didn’t even finish the update! How can I recover my site as soon as possible?

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  mywritingmuscle · Member · May 16, 2019 at 5:58 pm

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  Hello @escalanteut,

  Firstly, it is always helpful to mention the site address/url in any forum posts. It helps the staff & volunteers to guide you in the right direction of support.

  However, where you are posting now is a WordPress.com forum. Users at WordPress.com have it easy & do not have the need to run updates of any sorts.

  It appears to me that your site which you need help with is not hosted on WordPress.com, but is using the open source WordPress.org software at another hosting provider. We cannot help with this in the WordPress.com forums.

  Please post in the self-hosted WordPress forums instead for help:

  https://wordpress.org/support/forums

  I hope this guides you in the right direction of help. All the best!