Site Redirect
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I purchased a Site Redirect 5 days ago, and my website is still not up and ready. What should I do? Everytime I am not able to see my new website or my old website.
The blog I need help with is: (visible only to logged in users)
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Hi there!
I took a look at your account. While you purchased site redirect, I believe what you really wanted was site mapping,
Site Redirect pushes the user from your WordPress.com blog to whatever website URL you’ve chosen. It forwards your visitors to a different URL. This is actually what’s currently happening with your blog.
Site Mapping allows you to manage your WordPress.com site from your dashboard, but all your visitors will see your Custom Domain Name in their address bar.
Does it sound as if you’d like to switch to Site Mapping? If so, I can cancel your redirect and add the mapping service instead.
Let me know if that’s what you’d like. Then, I can send you instructions on how to map your site.
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Thank you for getting back with me. Site Mapping does sound like what I am wanting. If I get Site Mapping, will I still be self-hosting my own blog where I will have unlimited data for media and other things?
Also, I don’t want to lose my posts and all of my hard work I have put into my old blog, will that transfer to my new blog with Site Mapping?
You are right though, I do still wish to manage my blog from my wordpress dashboard.
So what is the difference in Guided Transfer and Site Mapping?
Can you tell me how much Site Mapping will cost?Thank you so much for your help!
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Also, will all of my followers still be following my new blog if I decided to do Site Mapping?
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Hello again! Thanks for getting back to me so quickly.
If I get Site Mapping, will I still be self-hosting my own blog where I will have unlimited data for media and other things?
Nope. Your blog will still be hosted at WordPress.com. Free blogs come with 3 GB of space. If you want more space for media, you might want to look into and upgrade:
http://en.support.wordpress.com/space-upgrade/Also, I don’t want to lose my posts and all of my hard work I have put into my old blog, will that transfer to my new blog with Site Mapping?
In actuality, you’re not transferring to a new blog. You’ll still be using the same one, it’ll just be viewed via a Custom Domain name. So, you won’t lose any of your content.
So what is the difference in Guided Transfer and Site Mapping?
You don’t require the Guided Transfer if you’re sticking with your WordPress.com blog. That is only for folks migrating to a new self-hosted site. If you’re interested in the difference between self-hosting and WordPress.com-hosting, please check this out:
http://en.support.wordpress.com/com-vs-org/Can you tell me how much Site Mapping will cost?
Site Mapping is $13. Since that’s the same price as the Site Redirect, and since you no longer in need the redirect service, I can transfer your subscription to Site Mapping without cost to you.
Also, will all of my followers still be following my new blog if I decided to do Site Mapping?
Yes ma’am! You won’t lose your Followers :)
If you don’t have any other questions, just tell me how you’d like me to proceed and I can get the ball rolling for you! Thanks.
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I have already purchased my own domain name and chosen a hosting service to start self hosting my own blog. I paid for this through iPage. I want to start self hosting my own blog, but I wanted to somehow be able to still have everything from my old blog on my new blog, and I also didn’t want to lose my followers. When I contacted iPage they told me that I needed to upload my old wordpress files to my account with iPage. Is this an option for me?
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Yes, you can transfer your WordPress.com site content to the new server using these instructions:
Also, if you’d like us to migrate your followers, we can do that once you follow these steps first:
http://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/
Please let us know if you have any other questions.
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If I followed the steps to transfer my content to my new blog myself, I noticed it said my pictures might not transfer. What would be the easiest way to make sure my pictures transfer?
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I have downloaded my xml files and transferred that to my new blog, but now I need to download my database. I was told this should be in sql format. How do I do this?
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Hi there,
Will you be running WordPress on the new server? If so, you don’t need a SQL file. It’s a simple transfer into the self-hosted WordPress site.
When you asked about migrating followers, this is easily done into a self-hosted site. In fact, I can do that for you. If you’re using a different blogging platform, I am unsure how that upload will happen.
Here’s a step-by-step video about how to move your WordPress.com site over to iPage.
Looking forward to hearing from you. Thanks very much.
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I am sorry, but I don’t see the step-by-step video about how to move my wordpress.com site over to iPage.
Also, I’m not sure what you mean when you ask if I will be running WordPress on the her server? I’m sorry, I’m not sure what a lot of this means.
Talking about migrating followers, what do you mean if I am using a different blogging platform? I will be self-hosting through iPage at thesavedrunner.com. I don’t know if that means I will be using a different platform or not.
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I am so sorry! I must have neglected to add the video link:
A server is just a big computer, basically. In order for you to have a blog on it, you need blogging software. The blogging software is referred to as your blog platform. WordPress.org allows its users to run that software/platform totally free of charge, even if you go to a self-hosted site. Once your platform is up and running, you can add content to it. That’s your Posts, Pages, Images, etc.
I hope that description helps.
Here’s my suggestion:
Watch the video and see if it clarifies how the migration will take place.
Then, if the video clarifies things for you and you choose to run WordPress on the iPage server, you can download the software and upload it to your new server. The support folks at iPage can help with that.
After that is taken care of, you will be able to upload your exported XML file without trouble.
Let me know how you decide to move forward. Thanks and good luck absorbing all this tech speak :)
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Okay so if I want to use wordpress as my blog platform will I have to pay for that? If I understood you correctly I would have to download software to use wordpress as my blog platform, but I didn’t know if that was free or if it would cost money.
Was the other option using iPage as my blog platform and having the people at iPage help me with that?
And I have already downloaded my XML file from WordPress and imported that into my iPage account.
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We like to say that WordPress is both free and priceless at the same time. :)
It won’t cost you a cent to download WordPress version 3.8.1 and install it on your server.
Was the other option using iPage as my blog platform and having the people at iPage help me with that?
Yup! That’s something they should be able to help you with. I don’t know how they operate there, though.
I noticed at iPage, you can read all about how to install WordPress, and upload your XML.
Just search “wordpress” here:
http://www.ipage.com/knowledgebase/beta/search.bml
Thanks!
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Okay so I watched the video link you sent me and I am going to use wordpress as my platform for my iPage blog. I just had one question. In the video she said that there will be a point when you can check a box that says to “automatically create a new database”. I don’t want to do this though right? Because I want to transfer everything from my old blog (posts, comments, followers, pictures, etc.) to my new blog. So will I just not check that box and somehow transfer my old database over? I think that is the sql file, correct? If that is what I need can you help me get that from my old blog?
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Hi there.
…you can check a box that says to “automatically create a new database”. I don’t want to do this though right?
Actually, you do want to create that database. Since you’ve made your decision to move to a WordPress site on iPage’s servers, you can refer to this document which will lead you through the process from beginning to end:
http://codex.wordpress.org/Installing_WordPress
Once WordPress is setup on iPage, you can export/upload your WordPress.com blog’s content:
- In the old blog, go to Tools → Export and download the XML (WXR) file to your computer. (I think you’ve already taken this step, but you can do it again, if you’ve added anything new.)
- In the new blog, go to Tools → Import → WordPress and upload the file you downloaded in step 1. Make sure that you choose the option to Download & import file attachments. This option will be available after you upload the file.
Once you’re all set up, you can get back to the enjoyment of your blog. I know this part can be challenging. You’re doing great. Let me know how I can help.
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Thank you so much for all of your help. I’m sorry I am asking so many questions. So I followed the link you sent me that you said would direct me through the process from beginning to end. I noticed there were a lot of steps, and it all seemed really confusing to me. The video I watched that you sent me earlier, this one , https://www.youtube.com/watch?v=n4_dQuu_-Xk
didn’t seem this complicated.Am I going to have to do all of these steps that were listed in the codex link you sent me?
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I’m going to make a suggestion — and trust me, I’m not trying to be a salesperson here — if it suits you, we do have a Guided Transfer option. It might make your life a billion times easier. It is a purchase you’d make from the Store in your Dashboard.
Here’s some information about the service, the cost, the customer support:
http://en.support.wordpress.com/guided-transfer/If you’re not interested, let me know and I can help you weed through some of the details of the transfer :)
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I really was trying not to spend the money for the guided transfer. If I could do it myself I would like to try.
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Absolutely! I don’t blame you. Plus, it’ll be good for you to have all this knowledge as you’ll be managing your own site.
I know you’ve seen this link before, but wanted to resend it, because it is vital:
- First you’ll need to set up the WordPress platform on your new server. Contact iPage and see if they provide an automatic installation of WordPress. If they don’t, you will have to do it yourself:
http://codex.wordpress.org/Installing_WordPress - Then, install Jetpack:
http://jetpack.me/support/ - Once WordPress and Jetpack are set up on your new iPage server, you can move your content, followers, and stats from WordPress.com to your self-hosted site:
http://en.support.wordpress.com/moving-a-blog/#moving-from-wordpress-org
Best of luck! You can do it :)
- First you’ll need to set up the WordPress platform on your new server. Contact iPage and see if they provide an automatic installation of WordPress. If they don’t, you will have to do it yourself:
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