Site Redirect

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  garima2510 · Member · Jun 7, 2016 at 12:04 pm

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  I am trying to add a site redirect but the option is not working. Any help is appreciated.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 7, 2016 at 12:15 pm

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  Hi @garima2510 – Are you receiving an error message? If so can you please copy + paste it here. Were you able to confirm the purchase?

  Here’s the full support guide for Site Redirect: https://en.support.wordpress.com/site-redirect/

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  garima2510 · Member · Jun 8, 2016 at 9:42 am

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  Hi, I am not getting any error message. It just doesn’t show anything or we can say the page is blank when I click on site redirect.

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  benuta · Member · Jun 8, 2016 at 10:10 am

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  Hi, I have the same problem. As soon as I enter my credit card details, I get an error message that my credit card was not accepted or is not working.

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  supernovia · Staff · Jun 8, 2016 at 6:46 pm

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  @benuta if it says the card was not accepted, please contact the company. We aren’t able to see the cause of the rejection on our end, but they should be able to help.

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  supernovia · Staff · Jun 8, 2016 at 6:48 pm

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  @garima2510, I was not able to duplicate this but I noticed you have a few items in your cart.

  Try going to https://wordpress.com/checkout/mysharepointlearnings.wordpress.com and clearing your cart, then going back to try buying the redirect again.

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  staff-zinnia · Staff · Jun 8, 2016 at 8:14 pm

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  Thanks for the help @supernovia :)

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  supernovia · Staff · Jun 8, 2016 at 11:34 pm

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  Thank you, staff-zinnia ! :)