Site Redirect pay problem

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  macquley · Member · Aug 9, 2011 at 4:49 am

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  I am trying to pay the Site Redirect using my paypal balance, but does not work

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Aug 9, 2011 at 5:06 am

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  Are you running into any errors? Also, please make sure that your PayPal account has a large enough balance, that it is not locked, and that you have not reached your monthly limit.

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  macquley · Member · Aug 9, 2011 at 5:29 am

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  have sufficient funds, but there is no option to pay using my balance, it appears the request to use the credit card.

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  macquley · Member · Aug 9, 2011 at 5:40 am

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  the message that appears is that:
  To pay for this purchase now link a credit card to your PayPal account

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  staff-blorbo · Staff · Aug 9, 2011 at 5:46 am

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  After entering the domain that you want to redirect to, see the “Choose a Payment Method” box. You’ll see “Credit Card” as the first option and “PayPal Express” as the second. The second option should allow to pay through a variety of PayPal options, including eCheck which allows you to pay directly from your bank account.

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  macquley · Member · Aug 9, 2011 at 5:57 am

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  is exactly what I’m doing, I select PayPal Express and click on confirm via paypal, log in my account to pay, but then I get this message “To pay for this purchase now link a credit card to your PayPal account”

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  staff-blorbo · Staff · Aug 9, 2011 at 6:00 am

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  Hm, that’s rather odd. Are you absolutely sure that you don’t have any limitations on your account?

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  macquley · Member · Aug 9, 2011 at 6:08 am

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  no problem, it has sufficient balance and I’ve tried with two different paypal accounts

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  macquley · Member · Aug 9, 2011 at 6:48 am

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  and send payment to email possible?

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  jenia · Member · Aug 9, 2011 at 10:42 pm

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  Hi there, it seems like that the message “To pay for this purchase now link a credit card to your PayPal account” is coming from PayPal rather than from WordPress.com. I checked your account and was able to repeat the transaction steps up to the point of the payment. I recommend that you contact PayPal for support and follow their suggestions (e.g. link a credit card to your PayPal account).

  Let us know if you need help with anything else!

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  macquley · Member · Aug 12, 2011 at 10:37 pm

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  thanks for the support, the problem was with my balance that was in another currency