Site redirect upgrade

  • Unknown's avatar

    I’ve changed my wordpress site address and want to buy a ‘site address redirect’ upgrade. I have followed the instructions but I can’t get them to work. When I click on ‘site redirect upgrade’ I am presented only with the option of redirecting FROM my new address. I need to find a link that will redirect TO my new address from the old one. Can anyone help please?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    johnstevensjs.wordpress.com is no longer available.
    The authors have deleted this site.

    Can you confirm the address of the old site you want to redirect from? I would think you need to log in to the site you want to redirect. Is it the one above? I’m unsure if you can redirect a deleted wordpress.com address. I have added a modlook tag to ask if a member of staff can advise you.

    Site Redirect

  • Unknown's avatar

    Many thanks for responding. Yes, the old site address was johnstevensjs.wordpress.com and I have changed it to johnlooker.wordpress.com I thought I would then be able to buy the redirect. I hope I haven’t lost the chance! -—John

  • Unknown's avatar

    Was that site address deleted less than 30 days ago? If so a member of staff could recover it (although it would no longer contain any content). Then you could perhaps purchase a site redirect or at the very least leave a link at the old site address pointing to the new one rather than the current “deleted site” message that will otherwise remain there until the end of time.

  • Unknown's avatar

    Thank you. Yes it was deleted only 3–4 hours ago. Is there a way of contacting a member of staff, do you think? I couldn’t find a link on the WordPress site.
    It’s all very frustrating. I thought I was following instructions.

  • Unknown's avatar

    Would you like that address recovered? Note I said earlier:

    I have added a modlook tag to ask if a member of staff can advise you.

    As it is the weekend you may have to be patient until someone from staff responds to this thread .

  • Unknown's avatar

    Ok I remember now. Thanks so much for helping me. I’ll hang in there and hope a WordPress moderator (is that the right term?) responds and is able to recover the old site.
    Just for your interest, the WordPress instruction on changing a site address seems to be very misleading. It tells us to create a new URL first and only then click on the ‘redirect’ link. I feel let down by them.
    But I’m very grateful to you. —John

  • Hi there,

    I’ve restored your old site to your account, so you’ll now be able to add the site redirect upgrade.

  • Unknown's avatar

    Thank you Kokkieh,

    I have now completed the redirect upgrade – and I am very relieved! Thank you for your prompt help; I had thought I was completely stuck!

    yours
    John

  • You’re very welcome, John :)

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