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Forums / Site registration refuses to let me move on without a custom domain?

Site registration refuses to let me move on without a custom domain?

  • Unknown's avatar
    jitalic · Member · Mar 6, 2015 at 10:33 pm
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    Good <period of time>, all. I seem to be unable to create a site. The first two steps go fine, choosing a name and personal info. But as soon as I hit the request to give my site a custom domain and click on “no thanks”, it takes me to a completely blank page and I can go no further.

    It has done this to me in Safari and Chrome, in both desktop and mobile forms. Any suggestions? Thanks for any help you can offer!

  • Unknown's avatar
    timethief · Member · Mar 6, 2015 at 10:41 pm
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    I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    jeremeylduvall · Member · Mar 6, 2015 at 11:27 pm
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    Hi @jitalic,

    That’s really odd. It should take you to step 3 to select a theme. Can you let me know what site address you’re trying to setup?

  • Unknown's avatar
    jitalic · Member · Mar 6, 2015 at 11:30 pm
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    Sure thing. I’m trying to set up italicserials.wordpress.com.

    It’s definitely an odd bug, that’s for sure. If there’s any more info I can provide that will help, just let me know.

  • Unknown's avatar
    timethief · Member · Mar 6, 2015 at 11:34 pm
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    This looks like a URL typo https://en.wordpress.com/typo/?subdomain=italicserials

    https://italicserials.wordpress.com doesn’t exist

  • Unknown's avatar
    jitalic · Member · Mar 6, 2015 at 11:37 pm
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    Well, correct me if I’m wrong, but I thought the “create site” button under “My Site” was specifically about, well, making that exist. And since I haven’t been able to complete the process, of course it wouldn’t currently exist.

    Or am I missing something in the process?

  • Unknown's avatar
    jeremeylduvall · Member · Mar 6, 2015 at 11:38 pm
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    Weird indeed! I was able to setup the site on your account. You should see it here:

    https://italicserials.wordpress.com/wp-admin

    Can you let me know if you can access the site?

  • Unknown's avatar
    jitalic · Member · Mar 6, 2015 at 11:39 pm
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    Yes, it seems to work. I’ll be sure to let you know if I have any further troubles, but thank you very much for the help.

    If there’s anything I can do to help figure out the source of the bug so others don’t have to deal with it, of course I’d be happy to do that as well.

  • Unknown's avatar
    jeremeylduvall · Member · Mar 6, 2015 at 11:40 pm
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    Thanks! I’ll keep an eye out for additional reports.

  • The topic ‘Site registration refuses to let me move on without a custom domain?’ is closed to new replies.

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  • In: Support
  • 3 participants
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  • Last activity 11 years
  • Latest reply from jitalic

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