Site removal

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  tamsinmae2013 · Member · Jun 1, 2019 at 9:52 pm

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  Hi there WordPress,

  A website company I paid to create a website back in 2017, never finished creating it and now I no longer want my detailed displayed on the ‘WordPress’ site they created and never published. I currently have legal action against them (CCJ) and awaiting my money back. Can this site be removed please?

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  fstat · Staff · Jun 2, 2019 at 3:10 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is built with the open source WordPress.org software you need to contact the host that’s been hosted on.

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  tamsinmae2013 · Member · Jun 2, 2019 at 11:49 pm

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  Hi there fstat,

  Thank you for your reply… I’m not entirely sure but this is the link: https://creativehorizonstest.com/tamsin2/

  Thank you for your help.

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  kokkieh · Staff · Jun 3, 2019 at 6:09 am

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  Hi there,

  That site is not hosted on our servers at WordPress.com, so we have no control at all over that site.

  Based on the IP address for your domain, it’s hosted by Serverdroid LLC, which appears to be a subsidiary of Ripe.net. The only contact info I can find for them are here:

  https://www.ripe.net/membership/indices/data/us.serverdroid.html

  Please try contacting them directly for help with this.

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  tamsinmae2013 · Member · Jun 4, 2019 at 7:43 pm

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  Hi there, that’s so kind go you to find that out for me, I will approach them and see if I can get it taken down from that end. Many many thanks and for the quick replies too!