site renewal

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  greencanadaled · Member · Aug 2, 2023 at 3:30 pm

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  Hi there,
  My site is not working correctly and now it says to purchase the ecommerce. When i received an email this morning it said there was a technical issue with the plugin jetbackup. So im unsure what the issue is. Am i up for a renewal?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Aug 2, 2023 at 8:49 pm

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  Hi there,

  It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!

  https://wordpress.org/support/plugin/jetpack/