Site says it is not Visible on Dashboard

  • Unknown's avatar

    Hello!

    I set up a WordPress site for a client and they did not renew the domain name, so the site went down. They just repurchased the domain, so I would like to relink this old site back to the domain.

    I was able to log back into the admin WordPress account, but now the dashboard is saying the site is not visible. On the “My Blogs” page however, the site is visible. None of the links work, so I’m wondering if there is something wrong with Jetpack? Let me know if I can provide any additional information that would help troubleshoot. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
  • Hello,

    To relink the old site back to the renewed domain, you’ll need to ensure that the domain is correctly pointed to the WordPress site. You may also need to update the site URL in the WordPress settings to reflect the new domain.

    If the issue persists, it’s recommended to check if any caching plugins are causing the site visibility issue. Additionally, clearing the browser cache may help resolve any temporary issues.

    Feel free to provide any additional information, or let me know if you need further assistance with this process.

  • Hello,

    To relink the old site back to the renewed domain, you’ll need to ensure that the domain is correctly pointed to the WordPress site. You may also need to update the site URL in the WordPress settings to reflect the new domain.

    If the issue persists, it’s recommended to check if any caching plugins are causing the site visibility issue. Additionally, clearing the browser cache may help resolve any temporary issues.

    Feel free to provide any additional information, or let me know if you need further assistance with this process.

  • The topic ‘Site says it is not Visible on Dashboard’ is closed to new replies.