Site says not secure

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  abbi342e014fa0a · Member · Mar 5, 2024 at 10:23 am

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  My site says not secure when I access it. I can see the SL certificate is active, so I’m not sure what is causing this.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 5, 2024 at 1:03 pm

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  Hi there,

  I checked your site and found that the SSL certificate is properly installed and active.

  It sounds like your browser might be hanging onto some outdated data, which can sometimes happen. A quick fix for this is to clear your browser’s cache. If you’re not sure how to do this, here’s a guide you can follow: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

  After clearing your cache, try accessing your site again. This should resolve the issue and your site should display as secure. If you continue to experience any problems or have any more questions, please don’t hesitate to get in touch. We’re here to help.