Site slow loading and in admin
-
Hi there! My site has started running very slow, particularly in admin., and it is logging me out every time I click on pages from the blog itself, so then I have to log in in order to edit.
I wondered if there was any underlying cause of these troubles that I could sort out?
Many thanks, Kay.
The blog I need help with is: (visible only to logged in users)
-
First of all, please log out of WordPress.com and delete your browser’s cached and cookies.
Are you using an up-to-date browser? WordPress.com works best in Firefox or Chrome. If you need to update your browser, you can do so here: http://browsehappy.com
Other browser troubleshooting tips can be found here: http://en.support.wordpress.com/browser-issues/
-
Thanks so much. I’ll try this tonight. I’m using firefox, but will make sure it is updated!
-
If clearing your browser cache and cookies does not produce a positive result, then please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. Try using another browser.
5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And what any error reports you receive state.
- The topic ‘Site slow loading and in admin’ is closed to new replies.
WordPress.com Forums 