Site start up bug

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  stratifyaisolutions · Member · Jun 14, 2023 at 11:04 am

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  I’ve just opened the free website builder so I can connect my domain and every time I try and complete the set up, the site relaunches and then doesn’t give me an option to edit the site. With the constant reloading it seems like a bug. Can you help me connect my domain and begin editing the website

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Jun 14, 2023 at 12:48 pm

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  Hey there,

  Thanks for reaching out and we’re happy to help getting you set up.

  With the constant reloading it seems like a bug.

  This does sound interesting, at which point are you getting this behaviour exactly? It sounds like this is something you’re encountering when signing up?

  It looks like the domain connection and plan is in the checkout, and this can be completed here – are you able to confirm if you’re getting this behaviour on the checkout page?

  Lastly, what browser are you using and do you have any browser extensions, for example ad blockers or anything of that nature? These sometimes can result in the behaviour you’re seeing.

  Lastly, it looks like you’re just getting started, would you mind telling me what the site is about, perhaps I can offer some advice? :)

  I hope this is useful.