Site Stats No Longer Reporting Posts Published?
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Hello,
Somehow towards the end of September the stats for our posts published isn’t tracking anymore (http://screencast.com/t/wIWAiBQY) and we’re not sure if this is an issue on our end or on your end? These stats are helpful to us as we publish a lot of posts each day.
Thank you,
BJ
The blog I need help with is: (visible only to logged in users)
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Hi there,
What site are you referring to? discountqueens.com doesn’t seem to reflect the stats that you provided in the screenshot. Let me know and I’d be happy to take a look. Thanks!
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Hi there,
I reported this issue to our stats team and we’re going to see if we can pinpoint what’s causing the sudden disappearance of your post activity on the insights page.
I’ll keep you updated once I hear from them.
Thanks!
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You’re very welcome!
Our development team pinpointed the issue – it was a sync problem that they were able to corrected. So, you should see everything fixed on your insights page soon.
Let me know if you have any other questions.
Thanks!
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Darnell, unfortunately we’re not seeing this data again from yesterday and through today. By chance is this sync issue happening again?
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Have you updated to the latest release of JetPack (as of 4 days ago)?
if not, that may be why you still see the sync issue.
Let me know if you have and I’ll report this to our internal team. Thanks!
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I saw the update this morning and updated to the newest version. I’ll follow up again if I see any other issue. Thank you!
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