Site status after updating WordPress to

• 

  tabletki · Member · Aug 12, 2020 at 9:07 am

  • Copy link
  • Add topic to favorites

  After upgrading WordPress to 5.5 and using Tools/Site status I’m getting “Results are still loading …” and results are not appears at all.

• 

  staff-mckluskey · Staff · Aug 12, 2020 at 1:21 pm

  • Copy link

  Hi there!

  I’m afraid that your site is not hosted with WordPress.com as here you do not need to worry about updating anything, we take care of that for you. Your site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.