Site still down, no response

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  karatemike · Member · Oct 30, 2019 at 2:16 pm

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  I’m at a loss of options here besides completely transferring my entire account which I would rather not do. My site is down and it says it cannot connect to the server, which doesn’t make sense because all of the servers are up and running. what can I do to help my situation?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Oct 30, 2019 at 3:47 pm

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  Hi there,

  I see that your nameservers are not pointed to WordPress.com currently. Is your site hosted elsewhere? If not, you need to point them back here for your site to show.

  Hope that helps.

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  justjennifer · Member · Nov 1, 2019 at 5:46 am

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  It looks like Staff have also replied at https://en.forums.wordpress.com/topic/site-is-down-server-cannot-be-found/ so I’ll close this thread so we can keep all support in one place. For any further questions or follow-up, please post only to that thread. Thanks.