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Forums / Site stuck in read only mode, cannot update blogs or site format.

Site stuck in read only mode, cannot update blogs or site format.

  • Unknown's avatar
    someofone · Member · Sep 29, 2017 at 8:51 pm
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    I left my site unattended for several months and now I cannot get into the site to add blogs and update the site. I can view the site online but cannot see the side bar or make any changes, appears to be in read only. I want to use the origional site with the history and followers in tact. Is there a way to get admin access back?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Sep 29, 2017 at 8:56 pm
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    What is the exact URL starting with http:// of the site you wish to access?

  • Unknown's avatar
    timethief · Member · Sep 29, 2017 at 8:58 pm
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    If you are referring to this private site http://thesassypoet.wordpress.com/ hosted by WordPress.COM or any site hosted by WordPress.COM please read what follows.

    What I post below applies only to sites hosted by WordPress.COM.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by WordPress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

    You can update your email address here https://wordpress.com/me at any time.

    If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    If the login information has been lost go to
    https://en.support.wordpress.com/passwords/
    https://en.support.wordpress.com/passwords/#lost-password

    There is only one means of account recovery.

    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.

    Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

  • The topic ‘Site stuck in read only mode, cannot update blogs or site format.’ is closed to new replies.

Tags

  • Account Recovery
  • can't access site
  • lost password link
  • wp.com admin login link
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 8 years
  • Latest reply from someofone

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