Site Suspended

  • Unknown's avatar

    My site seems to be suspended. The error message that appears say:
    “The website you are trying to reach is temporarily unavailable. If you are the owner of this website, please contact Technical Support as soon as possible.” I’m not sure but it seems like you have to be a paying customer to get tech support. Is this true? What do I do in this case?

  • Unknown's avatar

    What is the URL for this site starting with http:// ?

  • Unknown's avatar
  • Unknown's avatar

    That site is not hosted by WordPress.COM and we cannot help with it. You need to contact your web host directly.

    immaculateconceptionewa.com is hosted by BlueHost
    Hosting provider: BlueHost
    WHOIS: Click Here
    IP Address: 74.220.207.156
    Name Servers:
    ns2.hostmonster.com
    ns1.hostmonster.com

    I’m sorry but you are posting to the wrong support forum. We cannot help you here at wordpress.COM because that site is not hosted here and we do not provide support for sites we do not host.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar

    From: WordPress.com Support Forums [mailto:(email visible only to moderators and staff)] Sent: Thursday, October 22, 2015 11:08 AM To: Immaculate Conception Ewa Subject: [WordPress.com Forums] Site Suspended

    timethief replied to a forum topic that you subscribe to

    in response to the topic “Site Suspended”:

    That site is not hosted by WordPress.COM and we cannot help with it. You need to contact your web host directly.

    immaculateconceptionewa.com is hosted by BlueHost Hosting provider: BlueHost WHOIS: Click Here IP Address: 74.220.207.156 Name Servers: ns2.hostmonster.com ns1.hostmonster.com

    I’m sorry but you are posting to the wrong support forum. We cannot help you here at wordpress.COM because that site is not hosted here and we do not provide support for sites we do not host.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there. Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password WordPress.org support docs are at https://codex.wordpress.org/Main_Page

    Reply View forum topic

    Aloha, timethief,

    I don’t understand webhosting. A former parishioner created our website and we no longer see him. I will pass this message on to someone who understands webhosting and see if they can help resolve this for me. Thank you very much for taking the time to help me. I really do appreciate it.

    Alison

    Want less email? Unsubscribe from this topic

    Thanks for flying with WordPress.com

  • Unknown's avatar
  • Unknown's avatar

    Hello timethief,

    I eventually found out that our site was expired because of non-payment. I just found out the cost for webhosting and I have to bring it up the my boss to see if he wants to go with it. Thank you for your help. I wouldn’t have had the faintest idea where to begin had you not responded. You have been a blessing to me and I thank you for that.

    Aloha,

    Have a wonderful week!

    Alison

    From: WordPress.com Support Forums [mailto:(email visible only to moderators and staff)] Sent: Thursday, October 22, 2015 11:38 AM To: Immaculate Conception Ewa Subject: [WordPress.com Forums] Site Suspended

    timethief replied to a forum topic that you subscribe to

    in response to the topic “Site Suspended”:

    Go to http://www.bluehost.com/contact-us

    Reply View forum topic

    Want less email? Unsubscribe from this topic

    Thanks for flying with WordPress.com

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