site suspended ? what is the problem??

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  sorrowsite · Member · May 8, 2011 at 2:38 am

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  another ID: caeserts
  site: caeserts.wordpress.com

  I cannot log in with that account
  and I’ve been told that :
  caeserts.wordpress.com is no longer available.
  This blog has been archived or suspended for a violation of our Terms of Service.

  I’ve no idea what was happening,cuz this site haven’t been updated for a few months.

  HELP needed !!

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  supportbot · Member · May 8, 2011 at 2:38 am

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  You did not specify a blog address or reason for posting when you created this topic.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  timethief · Member · May 8, 2011 at 3:19 am

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  I’m sorry but this is not a matter for posting to a public forum. We Volunteers answering support questions have no role to play in this process. This is between you and Staff. You have a warning notice on your dashboard with a link in it. Please click that link.

  If you contacted Staff by using the “click here to contact us” link in the notice, the ToS department definitely received your request. Please be patient as they’ll be getting back to you as soon as they can.

  Reference links:
  http://en.support.wordpress.com/suspended-blogs/
  http://wordpress.com/types-of-blogs/
  http://en.support.wordpress.com/advertising/
  http://en.wordpress.com/tos/

  Sometimes mistakes are made. Simply contact Staff and they will sort this. As a policy we refrain from discussing ToS issues on the public forums.

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  timethief · Member · May 8, 2011 at 3:21 am

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  P.S. If you can’t log in then use this link to contact Staff http://en.support.wordpress.com/contact/

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  1media07 · Member · May 29, 2011 at 11:05 pm

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  What if the contact page says “sorry, we’ll be back soon”?

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  timethief · Member · May 29, 2011 at 11:20 pm

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  Yes the support link has been deactivated and I expect it will be functioning again tomorrow morning. You can either wait until tomorrow and use that link or you can email support [at] wordpress [dot] com

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  1media07 · Member · May 29, 2011 at 11:27 pm

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  Hi, thanks for getting back so soon. I’m a graphic designer, and the site belongs to a client. I’d rather him not knowing what happened (soooo embarassing), I have his log in and password, of course, but any email will be submited to him, yaiks.

  I’ll try the email support you sugest.

  thanks again

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  timethief · Member · May 29, 2011 at 11:30 pm

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  You just created a duplicate thread which I just posted to directing you back to this one. All threads here are indexed by Google as this is a public forum.

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  staff-blorbo · Staff · May 30, 2011 at 12:22 am

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  If you contacted us through the “click here to contact us” link in the notice on your Dashboard, our ToS department definitely received your request, and they’ll be getting back to you ASAP.

  As a policy, please refrain from discussing ToS issues on the public forums.

  Thank you for your patience!