Site Takedown
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Hi there,
Are these two sites that you own on WordPress.com? Are you trying to regain access to these sites? If so, what are the URL of these sites?
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Hi Darnel,
These sites are wordpress.com sites that I need removing, please can you contact me directly.
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Hello there,
Email or live chat support is available for users on paid plans:
https://wordpress.com/support/help-support-options/.
If you share the websites in question, we’ll be more than happy to advise here.
Many thanks in advance.
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The website are in relation to the company that I work for. It is not in my interest to post their urls on a public forum as I do not want to draw attention to them. They were built a long time ago by employees that are no longer at the company.
They have not been touched for a while and thus need to be taken down as we cannot gain access to them.
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Hi there,
You need to follow our Account Recovery guide to gain access to the account that owns those sites and then delete them. Here’s the guide:
If you aren’t able to provide us with the proof of ownership mention in the guide, we won’t be able to help you recover the account.
We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.
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Thank you for the info, I would be more than happy to discuss this further through my campany email, I do not want to post it on a public forum due risk of constant spam.
Is there a way that I can send you my email privately.
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There is no need to post anything to the forums. The form you fill from https://en.support.wordpress.com/account-recovery/ will directly reach our Account Recovery team, and they’ll get back to you via email.
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