Site theme

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  cbird12014 · Member · Dec 22, 2020 at 10:29 am

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  Site keeps going down every couple of days intermittently. Today it’s been down for about 90 mins already.
  -I noticed that my site theme didn’t update to the latest version on the backend.
  -Recently upgraded on GD.
  -Recently downloaded MonsterInsights.
  Before that there was no downtime.

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  therefoiam · Member · Dec 22, 2020 at 12:32 pm

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  Hi
  It sounds like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another WebHost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your WebHost support team may also be able to assist you assuming your hosting plan covers the support you require.

  WordPress.com vs. WordPress.org

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  cbird12014 · Member · Dec 23, 2020 at 12:26 am

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  I usually use the help/support/contact links that pop up when I try to resolve an issue.
  Thanks for your help.