Site, Theme, Products & Plugins Gone After Restoring Plan
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After restoring plan, following it expiring, all site appearance (including theme & custom CSS), products and plugins have completely disappeared. How can we restore all of these changes as to how they were before restoration?
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Based on what I can see, the Business Plan previously on your site expired on 9/18, and I can confirm you have since added the plan back to your account.
The good news is that old backups are available when you re-upgrade, so you may wish to restore to the backup here that was last taken before the upgrade expired. It should rewind your site to exactly the way it was on that day. https://wordpress.com/backup/austensvegbox.com?date=20230918
We have more info about restoring from backup here: https://wordpress.com/support/restore-your-site-after-the-plan-expires/#step-3-restore-a-backup
Hope that helps. Please let us know if you have any more questions.
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