site twice in stats

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  bageletparisbrest · Member · Nov 12, 2012 at 10:02 pm

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  Hi,

  My site appear twice in stats tab and it record stats on none of them.

  But it is working on the same wordpress account for another site i have.

  can you tell me how to erase one of the 2 entries and maybe how to reset stats tag in the site?

  reagards,

  Laurent
  Blog url: http://www.bageletparisbrest.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 12, 2012 at 10:11 pm

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  We cannot help you here at WordPress.com with that site as it’s not being hosted by WordPress.com and we run on different software. This is the correct forum for your software http://wordpress.ORG/support/ If you have not registered a WordPress.org username account yet you can do so on the top right hand corner of the page I just linked to so you can post to those support forums.
  WordPress.com vs WordPress.org: The Differences
  http://support.wordpress.com/com-vs-org/
  Best wishes with your site.

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  bageletparisbrest · Member · Nov 12, 2012 at 10:39 pm

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  But the stats are on your site. And my problem is on my account on your site.

  My blog “une vie au quebec” is listed twice for no reason, and i suspect that’s why i have no more stats on it from jetpack!

  Laurent

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  timethief · Member · Nov 12, 2012 at 10:42 pm

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  Here’s an example of the date displaying above the post title on your blog:
  October 12, 2012
  Appreciating Italy’s Tirolian Gold
  That October 12, 2012 date and all dates throughout the blog can be removed from displaying via CSS editing.

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  bageletparisbrest · Member · Nov 12, 2012 at 10:44 pm

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  hmm, that is not my question.

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  timethief · Member · Nov 12, 2012 at 10:45 pm

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  Oh dear! I had two tabs open and I posted the wrong thing above into the wrong thread. I apologize for that.

  @bageletparisbrest
  Staff have requested that folks with Jetpack issues post their questions to the existing Jetpack forum at WordPress.org, since it would be easier to keep support focused in one place as much as possible: http://wordpress.org/support/plugin/jetpack

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  bageletparisbrest · Member · Nov 12, 2012 at 10:48 pm

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  i understand, but why do i have 2 entries for the same blog in wordpress.com, and how can i remove one of them. i think it’s more a worpress.com problem than a jetpack problem, as my issue is on wordpress.com.

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  timethief · Member · Nov 12, 2012 at 10:49 pm

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  Now I understand you and I have flagged this thread so Staff will remove the duplicated blog. I apologize for the delay and frustration.

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  bageletparisbrest · Member · Nov 12, 2012 at 10:50 pm

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  you are very welcome,

  thank you for your help.

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  bageletparisbrest · Member · Nov 13, 2012 at 2:44 pm

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  hi do you know when it will be done ?

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  raincoaster · Member · Nov 13, 2012 at 3:37 pm

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  No, we have no idea.

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  kathrynwp · Staff · Nov 15, 2012 at 8:40 pm

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  why do i have 2 entries for the same blog in wordpress.com, and how can i remove one of them.

  Hi there – could you please let me know for which site at WordPress.com you’re seeing double stats? I see four sites on your bageletparisbrest account, but they’re all self-hosted Jetpack sites.

  Thanks!

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  bageletparisbrest · Member · Nov 15, 2012 at 9:35 pm

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  i can you removed the 2 entries for une vie au quebec, like that i can restart from scratch. do i need to reset my link from word press?
  thanks

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  bageletparisbrest · Member · Nov 15, 2012 at 9:38 pm

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  i’m disconnected now. by the way, neither account was working and logging my site so it doesn’t matter if stats disappear.
  will i have to also reset jetpack stuff on my side?

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  bageletparisbrest · Member · Nov 15, 2012 at 10:28 pm

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  hi,
  i think you killed the wrong one i have 2 sites again. please kill both une vie au quebec, and tell me how to reset jetpack on my server side, please.
  laurent
  ps i disconnect

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  timethief · Member · Nov 15, 2012 at 10:32 pm

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  Will you please post URLs starting with http:// for these blogs want to be deleted so no mistakes are made?

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  bageletparisbrest · Member · Nov 15, 2012 at 10:37 pm

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  http://www.ioualalen.com/wordpress/
  nom du blog une vie au quebec
  let me know when you are done and i will check if everything is ok
  thanks by advance

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  bageletparisbrest · Member · Nov 15, 2012 at 10:41 pm

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  hi,
  could you also kill the last une vie au quebec, please, like that i restart from scratch, otherwise it will do the same : create a double entry.

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  bageletparisbrest · Member · Nov 16, 2012 at 2:08 pm

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  hi,

  if i connect my site now, it will recreate a double entry, so could you please remove also the une vie au quebec entry remaining.

  laurent

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  kathrynwp · Staff · Nov 16, 2012 at 3:28 pm

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  I’ve removed http://www.ioualalen.com/wordpress/ from your account.

  Please let me know if you need further assistance.