Site Unavaible/Updates not updating
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Any time I attempt to update any necessary plugins such as Elementor my site crashes and just gives a ‘site unavailable’ message when I try to access my WP-admin or just go to the URL as a guest on a browser. My site is set to renew the domain on Monday, but if my site isn’t going to continue to work, I don’t know if I should do the renewal? I very much want to keep the domain and keep this site going, but I have tried everything I can think of for this problem and can’t find a solution. Please help ASAP!
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host baseballscoutblog.com on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at GoDaddy. As a result, we do not have access to your site and are not familiar with the source of your issue.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!
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