Site unavailable

  • Unknown's avatar

    My site is available via wordpress.com, but the domain is not available. I’m getting a server not found:

    $ nslookup lukesimmons.org
    Server: 127.0.1.1
    Address: 127.0.1.1#53

    ** server can’t find lukesimmons.org: NXDOMAIN

    If I look in:

    https://wordpress.com/domains/manage/lukesimmons.org/dns/lukesimmons.org

    I have a cname for *.lukesimmons.org and an A-record as well as my NS record. According to the setting wordpress.com is hosting the DNS, but I’m gettin’ nothin’.

    The domain does not expire until January 14, 2017.

    I can administer the site without any problems. For example, I can surf into https://wordpress.com/posts/lukesimmons.org and add blog pages.

    This blog was added via wordpress.com. Next->next->next. Nothing fancy. Simply added my domain. It went 2 months fine and then the DNS stopped resolving the site.

    I’m at a loss for what to do next… Ideas?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I see that you had lukesimmons.org registered and mapped to your WordPress.com site but then canceled domain and private registration on 2/29.

    So, currently, the domain isn’t registered anywhere and it won’t work with your site with just the mapping subscription. WhoIS is still saying it is still available for registration, so I would go ahead and register the domain with us for $5.

    Let me know if you have any questions. Thanks!

  • Unknown's avatar

    It says specifically on my domains page:

    lukesimmons.org
    REGISTERED DOMAIN

    If I try to edit the domain I get:

    Type: Registered Domain
    Registered on: May 26, 2013
    Expires on: January 14, 2017

    And that domain isn’t an option to register if I attempt to add a domain.

  • Hi there,

    I’ll be happy to contact the registrar to see if we can restore lukesimmons.org to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

    I will let you know once I hear back from the registrar.

    Let me know if you have any questions.

    Thanks!

  • Unknown's avatar

    Hi Luke,

    We have heard back from our registrar. I have sent you a private email with your recovery options.

    Cheers!

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