Site unresponsive

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  lfqv · Member · Jul 21, 2018 at 12:10 pm

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  Hello, my website is suddenly unresponsive.
  I have a Jetpack alert that says, that the site has been offline for 1 hours now and when I go to lafamillequivoyage.com, it says “Site not installed”.
  How come this is possible? Thanks for your help!

  The blog I need help with is: (visible only to logged in users)

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  staff-zara · Staff · Jul 21, 2018 at 1:55 pm

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  Hello there, it seems that your site is not hosted on WordPress.com.

  Name Server: DNS200.ANYCAST.ME
  Name Server: NS200.ANYCAST.ME

  Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites.

  WordPress.com vs. WordPress.org

  Maybe you could contact your web hosting provider on the issue.

  For future self-hosted WordPress issues, please post your questions at the WordPress.org forum.

  https://wordpress.org/support/

  Hope this clarifies.

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  lfqv · Member · Jul 21, 2018 at 2:22 pm

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  thank you for your help.

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  staff-zara · Staff · Jul 21, 2018 at 2:24 pm

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  You’re welcome. :) Hope everything gets fixed soon!