Site upgrades

  • Unknown's avatar
    khanyiemathebula · Member ·

    I upgraded from free wordpress website and change to premium plan, it’s been four days I don’t see any change from the site? What must I do

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    Is this regarding the site vesselofhonour70.wordpress.com? If so, I checked your account and can confirm that a domain subscription was purchased, but not the Premium Plan. You were charged $19 for the domain registration subscription, but the Premium Plan for $99 was not charged to your account.

    You can check out your purchases on your billing page here:

    https://wordpress.com/me/purchases/billing

    I would try again to make the Premium Plan purchase, and it will charge you the difference between the domain purchase and the plan.

    Hope this helps. Let us know if you have any questions.

    Thanks!

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