Site went down in December and I still can’t fix it

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  texasmoone0a75e2e96 · Member · May 9, 2023 at 12:52 pm

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  I have tried recovering the site and even tried rebuilding it and I don’t know what else to do.
  WordPress version 6.1.1
  Active theme Ecommerce Goldly 1.0.9
  Current plug in Jetpack 11.6
  PHP 8.0.28

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  jmills39 · Staff · May 9, 2023 at 1:31 pm

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  Hello there,

  I see that your domain http://ar-caffeine.com/ was previously connected to a WordPress.com site but now points to IONOS:
  https://www.ionos.com/

  A critical error shows when visiting the site, which can be caused by plugin or theme errors. More information on critical errors:
  https://wordpress.org/search/critical+error/

  I recommend first checking with IONOS support about access and restoring the site:
  https://www.ionos.com/contact

  If you would like to consider hosting the site with us, you can use plugins on the Business Plan.

  Hope that helps. Please let us know if you have any more questions and have a great day!